Welcome to Carroll EMC
Congratulations for choosing to become a Member-owner of Carroll EMC to receive your electric service. If you’ve never received electric service from a cooperative before, you probably don’t know why you become a “member-owner.” Carroll EMC is a cooperative, a not-for-profit organization owned by the people who use its service. We believe you’ll notice a difference and discover that being a part owner of your electric company is a change for the better.
Apply For Residential Service
You will need a state- or military-issued identification with photo, social security number and address where service is to be connected. All connect service orders are processed the next business day following completion of the order and fee payment.
COMPLETE ONLINE APPLICATION
Click below to complete an online application. After your application has been submitted, a Customer Care Representative will contact you by telephone to confirm and complete the order. Online applications also require submitting a photocopy of photo identification.
Call us at 770-832-3552. Have information and credit card ready.
Carroll EMC office during regular business hours. Bring required identification and be prepared to pay fees and deposits (if required). Find An Office
Fees and deposits
All new accounts require a Carroll EMC membership fee of $15 and an account service charge of $20. Deposits are based on previous credit history with the co-op or a credit check. If a deposit is required, the new Member may opt for the PrePay program.
Carroll EMC accepts cash, check, money order, Visa or MasterCard for payment of fees and deposits. Only credit cards are accepted for phone or online orders.
Apply for Commercial Service
Contact a Carroll EMC Customer Care Representative at 770-832-3552 for assistance and an application for service.
Apply for New Service Installation
For construction projects needing a new service line, complete an application in person at any Carroll EMC office. - Find An Office
Residential and commercial Member-owners who wish to transfer their service from one location to another within the system must place a DISCONNECT request and then follow procedures to APPLY for service. - Disconnect Service Request Form
To make a disconnection request, Member-owners may go online, visit a Carroll EMC office or contact a Carroll EMC Customer Care Representative at 770-832-3552. Social security number is required. - Disconnect Service Request Form