Bill Payment Options
Carroll EMC offers several ways to pay your monthly electric bill. You can pay by bank draft, E-Check (electronic check), mobile app, text to pay, credit/debit card, PaySite™ kiosks, mail, night deposit or in person at any of our four locations. These special programs help make your electric bill payment process easier on your budget and more convenient.
Pay your bill automatically each month from your checking or savings account. You still receive a bill ahead of time denoting the amount that will be drafted on the due date. Sign up for bank draft in any office or online. Receive a $2.50 credit each month when you sign up. Sign Up
Pay online or over the phone without a convenience or transaction fee with our electronic checking service. Simply set up a profile online or over the phone (you will need your banking and bill account information) and you will be able to make your payment any day, anytime at your convenience. When paying by E-Check, be prepared to provide the following required information: bank routing number, bank account number, phone number and the type of account (checking or savings).
Anytime, Carroll EMC's FREE mobile app makes it easier than ever to do business with us. It's FREE to download from the Apple App Store or Google Play. Just search "Carroll EMC." You can view your bills, make payments, manage your alerts and reminder, receive notifications and even report power outages.
Text to Pay
Interactive text messaging enables you to instantly communicate with Carroll EMC's billing system. Sign up to receive text alerts on Carroll EMC's mobile app or through the Member Portal. Set up a credit card or e-check profile to begin using this service.
Use your VISA or MasterCard to pay your bill either online or over the phone 24 hours a day, 7 days a week. Credit card payments can be made over the phone with our automated system, online, using our mobile app or at any of our self-service kiosk locations. There is no limit on the dollar amount of each transaction. To pay using our automated system, dial 770-832-3552, option 2. Sign Up
Self-service payment centers are located in all of our offices. They payment centers accept cash, credit/debit card and check. The payments post immediately to your account immediately. At all payment centers, change is not given for cash payments, instead a bill credit is applied. Besides paying Carroll EMC bills, payment center visitors can usually pay other utility and/or mortgage payments. These other types of payments are typically posted next day. Find Locations
Mail, drop box, drive thru window or in person
Bills can always be mailed, placed in our 24-hour drop boxes or brought to our local offices. To view our locations and office hours, click here. Remittance address: 155 N. Highway 113, Carrollton, GA 30117
Our pay-as-you-go plan lets you pay when you want in the amounts you choose. Learn More
It's secure, convenient and reliable. Sign Up
Carroll EMC's levelized billing makes your electric bills nearly predictable. Under levelized billing, each monthly bill is the rolling average of your electric usage for the most recent 12 months. For instance, this month's bill would be the average electric usage of the previous 11 months, plus this month. Your electric bill will change only slightly from month to month, and the12-month rolling average guards against drastic changes in your bill, even during the coldest and hottest months. The only time you have to reconcile your account is if you leave the Carroll EMC system or if you decided you no longer want to participate in the levelized billing plan. Sign Up
Budget billing is designed to ease the impact of higher seasonal electric bills for residential Members. It spreads bills into 11 equal monthly payments, helping you plan ahead by letting you know exactly what your monthly payments will be. It does not lower or raise your annual electric bill. The 12th month is for settling up the bill. At the end of 12 months, you start over with a new average bill. If you paid for more electricity than you used over the first 11 months, we will credit your account for the difference. If you used more electricity than you paid for, then we bill you for that amount. Your budget billing payments may be adjusted each year depending upon your electricity usage and current electric rates. To be eligible for budget billing, you must have a zero balance and must pay your bills by the due date. There is no charge to be placed on budget billing, and you may return to regular billing at any time by notifying Carroll EMC and paying the total amount due on the bill. To sign up, contact a Member Services Representative.
Member-owners over the age of 62 can receive a discount of up to $2.50 per month. Sign Up