New Member Resources
WELCOME TO CARROLL EMC!
We are proud to be your electric service provider. As a Member-owner, you are a part of something special. Carroll EMC is a not-for-profit cooperative, meaning we operate at cost. Any funds in excess of operating expenses are returned to you. Want to know what else is special about being a Member of Carroll EMC? The only reason we exist is to serve you and that is our top priority.
Office Locations
Discounts & Programs
Pay your bill automatically each month from your checking or savings account. You still receive a bill ahead of time denoting the amount that will be drafted on the due date. Sign up for bank draft at any office or by printing the online form and bringing it to any of our office locations. Receive a $2.50 credit each month when you sign up.
You'll receive up to a $30 yearly credit on your power bill when you have your bill automatically withdrawn from your bank account each month. The amount of your bill is electronically deducted from your checking account on the due date.
You will still receive a monthly statement about 14 days prior to your scheduled bank draft or sooner if you are enrolled in our e-bill program. Some restrictions may apply. To sign up, please print and complete the application below and mail it or bring it to one of our offices. If you want to complete the form at the office, please bring a check so you can provide accurate banking information.
Due to privacy reasons, we are unable to set up bank draft or update card information over the phone.
We offer our Members over the age of 62 a discount of up to $2.50 per month. To sign up, you can fill out the electronic form, or you can fill out the application to bring by one of our offices.
Senior Citizen Discount Electronic Form
Senior Citizen Discount Printable Form
Would you like to eliminate the paper bill you receive each month and simply get an e-mail alert instead? We'll send you a monthly email message that a new bill has been calculated. To view your bill statement and make your payment, log on to our Member Portal. From this option, you can print the bill or make a payment by credit card or e-check.
Electronic Billing Application
To encourage the purchase and installment of energy-efficient electric water heaters, Carroll EMC offers Members rebates for each qualifying installation. Rebate must be claimed within six months of purchase date.
To qualify, Members must meet one of these requirements:
- Installation of an electric water heater in a new construction home OR
- Replacement of a gas water heater with an electric water heater in an existing home
The rebate is issued to the name listed on the Member's account. The following items must be submitted to receive reimbursement: copy or photo of purchase receipt, photo of installed water heater and serial number. Checks are issued within 10 business days of the day rebate requirements are satisfied. For questions or additional information please contact Rolando Benitez at rolando.benitez@cemc.com or 770-830-5721.
Water Heater Rebate Application
Carroll EMC offers two electric vehicle programs as an incentive to take that extra step in becoming more environmentally friendly.
Drive Free for a Year
Qualified Members who lease or purchase a new plug-in 100% EV could qualify for a monthly credit of $30 on their power bill to cover the cost of charging the EV for one year.
Home Charger Rebate
Qualified Members who install a new Level 2 NRTL/UL approved electric vehicle charging station could qualify for a one-time rebate of $250.00.
Save on hundreds of local and national discounts - pharmacy savings, online offers, discounts on events, online cash back shopping and more. Members can get their co-op discounts by shopping online through connections.coop, the Co-op Connections mobile app, or by using the card. Get your card by requesting it from the Co-op or create an online account for discount codes.
HEALTHY SAVINGS
Pharmacy, dental, vision, diabetic, hearing aids, chiropractic, lab testing, and MRI & CT scans.
HOTEL SAVINGS
Save an average of 20% at over 400,000 locations worldwide.
EVENT DISCOUNTS
Save 10% at your favorite sporting events, concerts and theaters.
NATIONAL DISCOUNTS
Enjoy a wide variety of discounts that will save you lots of money.
INSURANCE
Save money by getting competitive insurance products.
Carroll EMC was established when neighbors helped neighbors achieve the goal of getting electricity to improve their quality of life. Almost 80 years later, our electric cooperative is still going strong - lasting proof that great things are possible when people pull together for a common purpose.
Operation Round Up® is one way Carroll EMC Members continue to work together. Operation Round Up® lets Carroll EMC Members volunteer to have their electric bills rounded up to the next highest whole dollar, with the extra change dedicated to charitable causes. Though a donation of less than a dollar may not sound like much, this "small change" given on a regular basis amounts to big support for our local communities. It’s an easy way to show you care.
Funds collected for Operation Round Up® are distributed by the Carroll EMC Foundation Board of Trustees. Since 2001, when the co-op introduced Operation Round Up®, more than $4.2 million has been granted to nonprofit organizations and worthy projects in the cooperative’s service area.
Operation Round Up® Application